Shipping policy

Key Shipping Details:

Order Cut-Off Time: 14:00 EST

Order Handling Time: 1-3 business days (Monday to Friday)

Shipping Time: 4-6 business days (Monday to Friday)

Shipping Cost: Free shipping on all orders within the United States.

At Dalvano, our goal is to make sure your order arrives quickly, reliably, and without hassle. Below you'll find all the details you need about how we handle shipping.

Order Cut-Off Time Submit your order before 14:00 EST and we'll begin processing it that same day. Any orders received after this time will be picked up on the following business day.

Handling Time Every order is carefully prepared and packed within 1-3 business days (Monday to Friday) before it's handed off to our shipping carrier.

Shipping Time Once your order has been dispatched, you can expect delivery within approximately 4-6 business days (Monday to Friday).

Shipping Cost and Delivery Dalvano offers complimentary shipping on every order delivered within the United States, no minimums, no exceptions.

Order Delays While we always aim for seamless delivery, occasional delays can happen due to factors such as elevated order volumes or carrier disruptions. Should your order be affected, we'll proactively keep you informed throughout the process. Don't hesitate to get in touch with us at support@dalvano.com if you have any questions or concerns.

Damaged or Incorrect Orders Received something that doesn't look right? Contact our team right away at support@dalvano.com with your order information and a photo of the issue, and we'll work quickly to make it right.

Order Cancellations Need to cancel? Reach out to us as soon as possible at support@dalvano.com. Please keep in mind that once an order has entered the processing stage, we may not be able to cancel it.

For further help or inquiries, our customer service team is available from Monday to Friday 9:00 - 17:00 EST.

Email: support@dalvano.com